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REVENTO – PRIVACY POLICY

Effective date: 27 August 2026
Last updated: 27 August 2026

This Privacy Policy explains how personal data is collected, used, stored and protected when you visit www.revento.pro, contact REVENTO, request information, book a service, purchase a product or otherwise interact with REVENTO.

REVENTO is committed to protecting your privacy and processing personal data transparently, securely and in accordance with applicable European data-protection legislation.

1. DATA CONTROLLER

The controller responsible for the processing of personal data is:

DistriProTech GmbH
trading under the commercial brand REVENTO

Fährstr. 217
40221 Düsseldorf
Germany

EU VAT ID: DE464112964

Website: www.revento.pro
Email: info@revento.pro
Telephone: +49 163 7947869

DistriProTech GmbH, trading as REVENTO, is hereinafter referred to as “REVENTO”, “we”, “us” or “our”.

2. APPLICABLE DATA-PROTECTION LEGISLATION

We process personal data in accordance with applicable data-protection legislation, including:

  • Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR);

  • applicable German data-protection legislation;

  • applicable European electronic communications and cookie legislation;

  • any other mandatory national data-protection legislation applicable to the relevant processing activity.

3. DEFINITIONS

Personal Data

“Personal Data” means any information relating to an identified or identifiable natural person.

This may include information that identifies you directly or information that can identify you when combined with other data.

Processing

“Processing” means any operation performed on Personal Data, including collection, recording, organisation, storage, consultation, use, transmission, modification or deletion.

Data Subject

“Data Subject” means the person whose Personal Data is being processed.

Data Controller

The “Data Controller” determines the purposes and means of processing Personal Data.

For the purposes of this Privacy Policy, DistriProTech GmbH / REVENTO is the Data Controller.

Data Processor

A “Data Processor” is a third party that processes Personal Data on behalf of the Data Controller, for example a website-hosting provider, IT provider, CRM provider, email provider or other technical service provider.

Cookies

“Cookies” are small data files stored on a user's device when visiting a website.

4. PERSONAL DATA WE MAY COLLECT

Depending on how you interact with REVENTO, we may collect different categories of Personal Data.

4.1 Identification and Contact Information

This may include:

  • first name;

  • last name;

  • company name;

  • billing information;

  • postal address;

  • country;

  • email address;

  • telephone number;

  • WhatsApp number;

  • VAT identification number where applicable.

4.2 Vehicle Information

When you request information, a quotation, technical advice or a REVENTO service, we may collect information concerning your vehicle.

This may include:

  • manufacturer;

  • model;

  • model year;

  • engine;

  • transmission;

  • vehicle identification number (VIN);

  • registration number where required;

  • mileage;

  • ECU type;

  • TCU type;

  • software version;

  • vehicle configuration;

  • installed performance components;

  • previous modifications;

  • previous ECU or TCU calibrations;

  • diagnostic information;

  • diagnostic trouble codes;

  • datalogs;

  • technical measurements;

  • service history relevant to the requested intervention.

Vehicle information may constitute Personal Data where it can be associated with an identifiable individual.

4.3 Service and Transaction Information

We may collect information concerning your commercial relationship with REVENTO, including:

  • quotation requests;

  • quotations issued;

  • bookings;

  • work orders;

  • products ordered;

  • services performed;

  • payments;

  • invoices;

  • correspondence;

  • technical support requests;

  • complaints;

  • warranty or support requests;

  • service history.

5. WEBSITE AND TECHNICAL DATA

When you access our website, certain technical information may be collected automatically.

This may include:

  • IP address;

  • browser type;

  • browser version;

  • operating system;

  • device type;

  • referring website;

  • pages visited;

  • date and time of access;

  • duration of visits;

  • interaction with website functions;

  • approximate geographical information derived from the IP address;

  • technical error information;

  • security logs.

Such information may be processed for website operation, security, fraud prevention, troubleshooting and statistical analysis.

6. HOW WE COLLECT PERSONAL DATA

We may collect Personal Data:

Directly from you

For example when you:

  • contact REVENTO;

  • request a quotation;

  • complete a website form;

  • book an appointment;

  • contact us by email;

  • contact us by telephone;

  • contact us through WhatsApp or another communication platform;

  • purchase a product;

  • request a service;

  • deliver a vehicle to us;

  • request technical support.

Automatically

Certain technical information may be collected automatically when you use our website, including through cookies, server logs and similar technologies.

From technical systems

During diagnostics, calibration or vehicle-related services, technical information may be obtained directly from the vehicle's electronic systems.

From third parties

Where appropriate, we may receive information from suppliers, technical partners, payment providers, service providers or other parties involved in fulfilling your request.

7. PURPOSES OF PROCESSING

We process Personal Data only where we have a legitimate and lawful purpose.

Personal Data may be processed for the following purposes.

7.1 Quotations and Customer Requests

To:

  • respond to inquiries;

  • identify your vehicle;

  • evaluate technical feasibility;

  • prepare quotations;

  • recommend suitable services or components;

  • communicate with you concerning your request.

7.2 Providing REVENTO Services

To:

  • perform vehicle diagnostics;

  • perform ECU or TCU calibration;

  • perform ECU or TCU unlocking;

  • develop Tailor-Made Calibration;

  • analyse datalogs;

  • install or supply performance components;

  • maintain technical records;

  • provide technical support;

  • restore or update software;

  • manage subsequent interventions.

7.3 Order and Contract Management

To:

  • process bookings;

  • process orders;

  • manage customer accounts;

  • issue invoices;

  • process transactions;

  • arrange delivery;

  • manage suppliers;

  • manage warranty or technical-support requests.

7.4 Customer Communication

To communicate with you through:

  • email;

  • telephone;

  • WhatsApp;

  • website contact forms;

  • other communication channels you choose to use.

7.5 Website Operation

To:

  • operate www.revento.pro;

  • improve website performance;

  • maintain website security;

  • detect technical problems;

  • prevent fraudulent or malicious activity;

  • analyse website performance.

7.6 Legal and Administrative Obligations

To:

  • comply with tax obligations;

  • maintain accounting records;

  • comply with regulatory requirements;

  • respond to lawful requests from authorities;

  • establish, exercise or defend legal claims;

  • prevent fraud or unlawful activity.

8. LEGAL BASIS FOR PROCESSING

Under Article 6 of the GDPR, Personal Data may be processed on one or more of the following legal bases.

8.1 Performance of a Contract

Article 6(1)(b) GDPR

Processing may be necessary to:

  • provide a quotation;

  • process a booking;

  • provide a requested service;

  • deliver a product;

  • manage a contractual relationship;

  • provide technical support.

8.2 Legal Obligation

Article 6(1)(c) GDPR

Certain information must be processed or retained to comply with legal obligations, including accounting, taxation and regulatory requirements.

8.3 Legitimate Interests

Article 6(1)(f) GDPR

We may process Personal Data where necessary for legitimate business interests, provided those interests do not override your fundamental rights and freedoms.

These interests may include:

  • operating and protecting our business;

  • improving our services;

  • ensuring network and website security;

  • preventing fraud;

  • maintaining technical records;

  • managing customer relationships;

  • establishing or defending legal claims.

8.4 Consent

Article 6(1)(a) GDPR

Where required, we will ask for your consent before processing Personal Data.

Consent may apply, for example, to:

  • certain marketing communications;

  • non-essential cookies;

  • advertising technologies;

  • certain promotional use of photographs or videos.

You may withdraw your consent at any time.

Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

9. VEHICLE DIAGNOSTIC AND CALIBRATION DATA

REVENTO may retain technical information generated during vehicle analysis and calibration.

This may include:

  • ECU identification;

  • TCU identification;

  • original software references;

  • calibration information;

  • diagnostic trouble codes;

  • datalogs;

  • technical measurements;

  • hardware configuration;

  • calibration version;

  • intervention history.

This information may be required to:

  • provide the requested service;

  • maintain technical traceability;

  • provide future technical support;

  • restore original software;

  • investigate technical issues;

  • verify previously performed work.

Where this technical information can be associated with an identifiable Customer, it will be treated as Personal Data.

10. PHOTOGRAPHS AND VIDEOS OF VEHICLES

REVENTO may photograph or record vehicles for legitimate purposes including:

  • technical documentation;

  • intervention records;

  • quality control;

  • portfolio presentation;

  • website content;

  • social media;

  • promotional communication.

Vehicle registration plates, VIN numbers or other identifying information may constitute Personal Data and will therefore be handled accordingly.

Where required, REVENTO will obtain consent before using material capable of identifying a Customer for promotional or marketing purposes.

Customers may inform REVENTO if they do not want their vehicle used for promotional content.

Consent for promotional use may be withdrawn at any time for future use by contacting:

info@revento.pro

Withdrawal will not affect processing already lawfully carried out before the withdrawal request.

11. COOKIES AND SIMILAR TECHNOLOGIES

The REVENTO website may use cookies and similar technologies.

Cookies may be used for:

  • essential website functions;

  • website security;

  • user preferences;

  • session management;

  • analytics;

  • performance measurement;

  • advertising and marketing where applicable.

12. ESSENTIAL COOKIES

Certain cookies are necessary for the operation and security of the website.

These may be used without consent where permitted by applicable law.

Disabling essential cookies may prevent certain parts of the website from operating correctly.

13. ANALYTICS AND MARKETING COOKIES

Analytics, advertising or other non-essential cookies will only be activated where required consent has been obtained.

Where such technologies are used, they may help us:

  • understand how visitors use the website;

  • identify frequently visited pages;

  • measure website performance;

  • analyse advertising performance;

  • improve user experience;

  • measure conversions;

  • evaluate marketing campaigns.

Users can manage or withdraw their cookie preferences using the cookie-management options made available on the REVENTO website.

Further information may also be provided in a separate Cookie Policy.

14. MARKETING COMMUNICATIONS

Where legally permitted, we may send information concerning:

  • REVENTO services;

  • new products;

  • performance solutions;

  • offers;

  • events;

  • relevant automotive information.

Marketing communications will only be sent where a valid legal basis exists.

You may opt out at any time by:

  • using an unsubscribe function where available; or

  • contacting info@revento.pro.

Service-related and contractual communications are not considered marketing communications and may continue where necessary to fulfil an existing contract.

15. WHATSAPP AND OTHER COMMUNICATION SERVICES

If you choose to contact REVENTO through WhatsApp or another third-party communication service, Personal Data may also be processed by the relevant platform provider.

The processing performed independently by such third-party providers is governed by their respective privacy policies and terms.

Customers who do not wish to use such services may contact REVENTO directly by email at:

info@revento.pro

16. SERVICE PROVIDERS AND DATA PROCESSORS

REVENTO may use professional third-party service providers to assist in operating its business and providing services.

These may include providers of:

  • website hosting;

  • IT infrastructure;

  • cloud storage;

  • email services;

  • customer relationship management;

  • website forms;

  • booking systems;

  • accounting;

  • payment processing;

  • logistics;

  • analytics;

  • cybersecurity;

  • technical automotive services;

  • ECU/TCU software and calibration support.

Where such providers process Personal Data on behalf of REVENTO, appropriate contractual and technical safeguards will be implemented as required by the GDPR.

Service providers are only authorised to process Personal Data as necessary to provide the relevant services.

17. TECHNICAL AND AUTOMOTIVE PARTNERS

Certain REVENTO services may require collaboration with specialist technical providers.

Where necessary to provide the requested service, relevant vehicle information may be shared with:

  • calibration engineers;

  • software providers;

  • automotive technical partners;

  • component manufacturers;

  • suppliers;

  • diagnostic service providers.

Only information reasonably necessary for the relevant technical service will be shared.

Where such information identifies the Customer, it will be processed in accordance with applicable data-protection legislation.

18. PAYMENT INFORMATION

Where REVENTO uses third-party payment providers, payment information may be transmitted directly to those providers.

REVENTO does not need to store complete payment card information when payment processing is handled directly by an authorised payment provider.

Payment providers process Personal Data according to their own legal obligations and privacy policies.

19. INTERNATIONAL DATA TRANSFERS

Some service providers may process Personal Data outside Germany or the European Economic Area.

Where Personal Data is transferred outside the European Economic Area, REVENTO will take appropriate measures to ensure a level of protection consistent with the GDPR.

Depending on the destination and provider, safeguards may include:

  • an adequacy decision of the European Commission;

  • Standard Contractual Clauses approved by the European Commission;

  • other legally recognised transfer mechanisms.

20. DATA DISCLOSURE

REVENTO does not sell Personal Data as a commercial database.

Personal Data may nevertheless be disclosed where reasonably necessary to:

  • provide a contracted service;

  • process a transaction;

  • fulfil an order;

  • work with authorised service providers;

  • comply with legal obligations;

  • respond to lawful requests from public authorities;

  • protect REVENTO's legal rights;

  • prevent fraud;

  • investigate unlawful activity;

  • establish, exercise or defend legal claims.

21. BUSINESS TRANSFERS

If DistriProTech GmbH or the REVENTO business undergoes a merger, acquisition, restructuring, sale of assets or other corporate transaction, relevant Personal Data may be transferred as part of that transaction where legally permitted.

Any successor organisation will remain subject to applicable data-protection obligations.

22. DATA RETENTION

REVENTO retains Personal Data only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

  • the nature of the Personal Data;

  • contractual obligations;

  • technical-support requirements;

  • vehicle-service history;

  • warranty requirements;

  • accounting obligations;

  • tax requirements;

  • statutory limitation periods;

  • legal claims;

  • legitimate business requirements.

Where Personal Data is no longer required and no legal basis exists for further retention, it will be deleted or anonymised as appropriate.

23. DATA SECURITY

REVENTO takes appropriate technical and organisational measures designed to protect Personal Data against:

  • unauthorised access;

  • unlawful processing;

  • accidental loss;

  • destruction;

  • alteration;

  • unauthorised disclosure.

Measures may include appropriate access controls, secure systems, password protection, backups and other technical safeguards.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

24. YOUR RIGHTS UNDER THE GDPR

Subject to applicable legal conditions, you may have the following rights.

Right of Access

You may request information about whether we process your Personal Data and obtain a copy of relevant Personal Data.

Right to Rectification

You may request correction of inaccurate or incomplete Personal Data.

Right to Erasure

You may request deletion of your Personal Data where the legal conditions for deletion are satisfied.

Right to Restriction

You may request restriction of processing in certain circumstances.

Right to Data Portability

Where applicable, you may request that Personal Data provided by you be supplied in a structured, commonly used and machine-readable format.

Right to Object

You may object to processing based on legitimate interests in circumstances provided by the GDPR.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time.

Right to Object to Direct Marketing

You have the right to object at any time to the processing of Personal Data for direct-marketing purposes.

25. EXERCISING YOUR RIGHTS

To exercise your data-protection rights, please contact:

REVENTO / DistriProTech GmbH

Fährstr. 217
40221 Düsseldorf
Germany

Email: info@revento.pro
Telephone: +49 163 7947869

Please specify the nature of your request and provide sufficient information for us to identify the relevant data.

Where reasonably necessary, we may request additional information to verify your identity and protect Personal Data from unauthorised disclosure.

Requests will be handled within the periods required by applicable data-protection legislation.

26. RIGHT TO LODGE A COMPLAINT

If you believe that your Personal Data has been processed in violation of applicable data-protection legislation, you have the right to lodge a complaint with a competent data-protection supervisory authority.

You may contact the supervisory authority responsible for your place of residence, place of work or the location of the alleged infringement.

This right is without prejudice to any other administrative or judicial remedy available to you.

27. AUTOMATED DECISION-MAKING

REVENTO does not normally make decisions producing legal or similarly significant effects concerning Customers solely through automated processing.

If this changes, affected individuals will be provided with the information and rights required by applicable law.

28. CHILDREN'S PRIVACY

REVENTO services are primarily intended for vehicle owners, businesses and adult users.

We do not knowingly collect Personal Data from children where such collection is not legally permitted.

If a parent or guardian believes that a minor has provided Personal Data to REVENTO without appropriate authorisation, they should contact:

info@revento.pro

Where appropriate, we will take reasonable steps to delete such information.

29. LINKS TO THIRD-PARTY WEBSITES

The REVENTO website may contain links to websites or services operated by third parties.

REVENTO does not control those third-party websites and is not responsible for their independent privacy practices.

Users should review the privacy policies of third-party websites before providing Personal Data to them.

30. CHANGES TO THIS PRIVACY POLICY

REVENTO may update this Privacy Policy from time to time to reflect:

  • changes to our services;

  • changes to our website;

  • new technologies;

  • new service providers;

  • legal or regulatory developments.

The current version will be published on:

www.revento.pro

The effective date displayed at the beginning of this Privacy Policy will be updated where appropriate.

Users are encouraged to review this Privacy Policy periodically.

31. CONTACT

For questions concerning this Privacy Policy or the processing of Personal Data, please contact:

REVENTO
Premium Automotive Engineering & Calibration

Operated by: DistriProTech GmbH
Fährstr. 217
40221 Düsseldorf
Germany

EU VAT ID: DE464112964

Website: www.revento.pro
Email: info@revento.pro
Phone: +49 163 7947869

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